Do you REALLY know what your customers/clients think of you?
Do you know how to make it easy to do business with you?
Do you want to be known as leading your industry in providing a great customer experience?
Do you want to prevent clients from leaving you to go with a competitor?
Do you want to capitalize on turning customer service interactions into sales opportunities?
We help clients:
We don’t just design product training.
We create ideas for your new product launch to use in training design, learning transfer and
We offer off the shelf and custom training in Motivation, Meeting Facilitation, Creativity and Innovation.
We will work with your entire company to design and implement the change strategies necessary to change your sales culture and transform your organization.
We put ourselves in the real world with your employees to be able to perform a true assessment. Years of experience allow us to quickly identify areas of strength and areas for improvement. We then provide implementation strategies and processes to help your organization reach new performance heights.
We provide the foundation for effective facilitation skills and then focus on the techniques that separate great facilitators from average facilitators. You will learn how to use group exercises and dynamic training practices to bring your training to life and ensure learning transfer.
We LISTEN to our clients and create professional, interactive and dynamic training that works! We believe that the majority of learning happens after the training. Therefore, all our programs include a custom training reinforcement and certification program.
We have programs that are customized for your industry. No matter the type of media company (Directory Publisher, Search, Newspaper, etc) we have specific programs to arm your consultants to sell in a highly competitive space.
Let us help you make your project run on time, on budget and with RESULTS!
We have spoken in front of many sales and industry audiences around the world. Book us for your next conference!
We offer testing that will help you effectively recruit, develop and retain employees that will thrive in their specific roles and in your company as a whole.
• Do you need additional training or instructional design resources? • Do you have a need for a temporary Training Director/Manager to lead your team?
• Do you need world class expertise and experience infused into your Training team? • Do your trainers face a resistant audience and need skills on handling difficult participants? • Do you have a program that must be completed but not enough designers or facilitators to do the work?
We can provide experienced and skilled resources to compliment your needs and help you achieve your objectives.