Contact Us: Amy Gregory

About Sales Transformation Now

About Us

How does a sales or customer service consultant connect with a customer? Many sales and customer service consultants focus on their own agenda when talking to customers.  They talk in terms of “our product, and our company”.  We train sales and customer service consultants to connect with customers by speaking the customer’s language.  That means truly understanding the customer’s business and their focus areas and asking specific business questions and explaining products and customer service in a way that is relevant and valuable to the customer.  This unique approach creates instant credibility in the eyes of the customer and continues to build a trusted advisor relationship between your customer and your sales and customer service consultants.  
 
Sales Transformation Now, Inc. provides complete analysis of your sales organization to  identify the barriers and opportunities to take your organization to the next level.  From hiring, compensation, go to market, product portfolio, training, coaching and leadership, we help you transform your organization.

 

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Some of Our Amazing Clients:

Amy Impara-Gregory
Chief Executive Officer

Amy has been consulting in the area of sales, sales management and customer service and customer experience since 1998. Amy’s area of expertise is providing value-based strategies designed to maximize revenue and market share growth.

Her strengths include working with sales, product marketing and go-to-market to design sales and product training that communicates a message of value to the customer in an increasingly competitive market. Amy also has extensive experience in helping organizations create and implement customer experience strategies and heighten the effectiveness of customer experiences teams.

Before starting her own consulting company Amy was employed by BellSouth Advertising and Publishing in the U.S. She began her career in the sales organization and achieved top merits as a sales consultant. Amy started in the online media industry in 1996 as the Training Director for the startup of the online yellow pages division, Realpages.com which is now Yellowpages.com. Amy has worked with numerous organizations all over the world in various industries using her knowledge and experience of marketing, customer experience and sales to assist companies in achieving their goals.

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